Refund and Returns Policy

At Abusaeed Herbs, we strive to ensure that our customers are completely satisfied with their purchase. If for any reason you are not happy with your order, please review our refund and return policy below.

Returns

• We accept returns on items that are unused and in their original condition within 7 days of receiving your order.
• If you receive a damaged or defective product, please contact us immediately with photos of the item. We will arrange for a replacement or refund.
• Opened or used products cannot be returned unless they are defective or damaged.

Refunds

• Refunds will be processed to the original payment method after we receive and inspect the returned item.
• Shipping costs are non-refundable, and return shipping costs will be the responsibility of the customer, except in cases of defective or incorrect items.

How to Initiate a Return or Refund

1. Contact our customer support at info@abusaeedherbs.com or +92 3275911115 with your order details and reason for return.
2. Our team will guide you through the return process and provide the necessary instructions.

Exchanges

• We offer exchanges for defective or incorrect items. If you wish to exchange your item, please follow the same steps as for returns.